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Club Level Concierge accommodations are available at Disney Deluxe Resorts. Benefits for guests staying in these accommodations include personalized front desk services, turndown service, exclusive access to the Club Level Concierge lounges, refreshments throughout the day and personalized itinerary planning for dining, childcare arrangements, recreational activities, tours, transportation plus any other needs the guest may have.

CLUB LEVEL CONCIERGE GENERAL INFORMATION

Resort

Club Level Rooms

Club Level Suites

Club Concierge Itinerary Planner Office 
(For Confirmed Club Level Reservations Only)  

Disney's Animal Kingdom Lodge

 55

 19

PH: 407-938-4755
FX: 407-938-4759
wdw.AKLodge.Concierge@disney.com

Disney's Beach Club Resort

 73

 22

PH: 407-934-1448
FX: 407-934-1487
wdw.YBBW.Concierge@disney.com

Disney's BoardWalk Inn

 37

 20

PH: 407-934-1448
FX: 407-934-1487
wdw.YBBW.Concierge@disney.com

Disney's Contemporary Resort

 53

 27

PH: 407-824-1775
FX: 407-824-3461
wdw.Contemporary.Concierge@disney.com

Disney's Grand Floridian Resort & Spa

 156

 25

PH: 407-824-1775
FX: 407-824-3461
wdw.GFPlanning@disney.com

Disney's Polynesian Resort

 102

 6

PH: 407-824-2466
FX: 407-824-3162
wdw.Polynesian.Island.Planning.Office@disney.com

Disney's Wilderness Lodge

 44

 6

PH: 407-824-2466
FX: 407-824-3162
wdw.WLodge.Itinerary.Planning@disney.com

Disney's Yacht Club Resort

 67

 11

PH: 407-934-1448
FX: 407-934-1487
wdw.YBBW.Concierge@disney.com

Club Level Concierge Amenities

Available at *ALL* Disney Deluxe Resorts for Concierge Guests :

  • Nightly Turndown Service
  • High Speed Internet Access (access fees apply)
  • Bathroom Amenities (shampoo, conditioner, hand/body lotion, bath & facial soap)
  • Complimentary Fax Assistance
  • Complimentary Health Club Access
  • 2 Adult-Size Spa Bathrobes (in-room use, additional robes can be requested)
  • Club Level Check-In from 7am - 10pm
  • Club Level Assistance from 7am - 10pm (tickets, dining, recreation, special events)
  • Advanced Itinerary Planning
  • Refreshments throughout the day in Concierge Lounges
  • Secured Key Access to Club Level Floors
  • USA Today Newspaper
  • Coffee Maker with Coffee & Tea Assortment
  • Iron and Board
  • Safe
  • Hair Dryer
  • Refrigerator - not stocked (available upon request at Disney's Grand Floridian Resort & Spa)
  • Library of Disney Movies at Concierge Desk
  • VCR and/or DVD Players in suites (upon request at Disney's Grand Floridian Resort & Spa)
  • CD/Clock Radios in Suites
  • Discovery Wildlife Excursion

Services at *SELECT* Disney Deluxe Resorts for Concierge Guests

Private Pantry (usage fees apply)
Disney's Grand Floridian Resort & Spa
Wireless High Speed Internet in Concierge Lounge
Disney's Beach Club Resort, Disney's Yacht Club Resort, Disney's BoardWalk Resort, Disney's Contemporary Resort, Disney's Grand Floridian Resort & Spa
Business Center Access
Disney's Beach Club Resort, Disney's Yacht Club Resort, Disney's BoardWalk Resort, Disney's Contemporary Resort, Disney's Grand Floridian Resort & Spa

Lounges

A key amenity for Club Concierge Guests are the exclusive lounges for light refreshments in a relaxing atmosphere. These lounges are only for use by guests in Suite or Club Concierge accommodations at their respective Deluxe Resorts.

Club Concierge Lounges

RESORT

LOUNGE

HOURS*

LOCATION

Disney's Animal Kingdom Lodge

Kilimanjaro Club

7:00 am - 10:00 pm

6th Floor, Main Building

Disney's Beach Club Resort

Stone Harbor Club

7:00 am - 10:00 pm

5th Floor, Main Building

Disney's BoardWalk Inn Resort

Inn Keeper's Club

7:00 am - 10:00 pm

4th Floor, Main Building

Disney's Contemporary Resort

Tower Club

7:00 am - 10:00 pm

14th Floor, Main Building

Disney's Contemporary Resort

Atrium Club

7:00 am - 10:00 pm

12th Floor, Main Building

Disney's Grand Floridian Resort

Royal Palm Club

7:00 am - 10:00 pm

4th Floor, Main Building

Disney's Grand Floridian Resort & Spa

Sugar Loaf Key Club

7:00 am - 10:00 pm

Sugar Loaf Key Building

Disney's Polynesian Resort

King Kamehameha Club

7:00 am - 10:00 pm

Hawaii Building

Disney's Polynesian Resort

King Kamehameha Club

7:00 am - 3:00 pm1

Tonga Building

Disney's Wilderness Lodge Resort

Old Faithful Club

7:00 am - 10:00 pm

7th Floor, Main Building

Disney's Yacht Club Resort

Regatta Club

7:00 am - 10:00 pm

5th Floor, Main Building

*Coffee available at 6:30am

1This lounge closes earlier and is not open for "Evening" or "Cordials & Desserts" (see below). Guests should refer to the alternate Concierge Lounge at Disney's Polynesian Resort for this service. 

 

LOUNGE OFFERINGS

TIME OF SERVICE

SAMPLE OFFERINGS*

Morning:
7:00am - 10:30am

pastries, fruit, cereal & beverages

Snacks:
11:30am - 4:00pm

chips, cookies & beverages

Afternoon Tea:
3:00pm - 4:30pm
(Royal Palm & Sugarloaf ONLY)

scones, cookies, tartlettes, fruit breads, trifle & beverages

Evening:
5:00pm - 7:00pm

hot item samples, children's corner, crudites, cheese tray, beverages, wine & beer (champagne at Royal Palm & Sugarloaf)

Cordials & Desserts:
8:00pm - 10:00pm

assorted desserts and cordials

All Day:
7:00am - 10:00pm

whole fresh fruit & beverages

*Items may not be available at all lounges. Variations will occur on daily offerings at each lounge.

Tours

Discovery Wildlife Excursion
Offered to ALL Club Level Concierge Guests

Concierge-level Guests can deeper explore the Kilimanjaro Safaris attraction at Disney's Animal Kingdom® in the new Wildlife Discovery Excursion. Led by a seasoned safari guide and an animal expert, Wildlife Discovery Excursion takes Guests off the regular Kilimanjaro Safaris attraction path in a custom-designed, climate-controlled vehicle, stopping at special observation and photo areas throughout the 110-acres of forest and savannah.

The hour-long excursion costs $45 for each Guest - with a portion of the proceeds donated to the Disney Wildlife Conservation Fund.  Offered twice a day (Tuesday through Saturday) at 10am and 1pm.  Advanced reservations are required and all Guests must be at least 3-years old to participate. Reservations can be made through the Itinerary Planning Office at their resort. (Not included in Magic Your Way Packages)


Sunrise Safari
Disney's Animal Kingdom Lodge Club Level Concierge Guests Only

A 45 - 60 minute in-depth safari experience at Disney's Animal Kingdom® Theme Park (admission required) followed by a lavish African breakfast buffet at Tusker House Restaurant. This safari is only offered on Sunday's and Thursday's to Concierge Guests staying at Disney's Animal Kingdom Lodge. The tour begins at 7:00 am on these mornings and costs $27.50 for Guests ages 3 to 9 and $55.00 for Guests 10 and older. Prices include tax, gratuity, tour and breakfast. (Not included in Magic Your Way Packages)


Wanyama Safari
Disney's Animal Kingdom Lodge Club Level Concierge Guests Only

A 90 minute safari experience at Disney's Animal Kingdom Lodge that resembles an African afternoon game drive. Guests will be able to learn about the natural history and management of the animal and architecture of the resort. The safari begins about an hour prior to sunset and concludes at Jiko for a multi-course meal. This safari is only offered on Monday's, Wednesday's and Friday's to Concierge Guests, age 12 and older, staying at Disney's Animal Kingdom Lodge. The tour costs $150.00 for Guests ages 12 and older (maximum of 8 Guests per safari). Price includes tax, gratuity, tour and meal. (Not included in Magic Your Way Packages)

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